Community Matrons ‘Making a Difference’

03/07/2006

Over 100 patients in Cheltenham and Tewkesbury have now benefited from a new ‘Community Matron’ service which is helping to support and treat patients within their own homes.

There are three localities in Cheltenham and Tewkesbury Primary Care Trust and each area has their own dedicated Community Matron.

The service began in February 2006 after an intensive induction programme.

This is part of a national initiative from the Department of Health to support people with long term conditions in the community to enable these individuals to remain at home and thereby helping to reduce hospital admissions.

The Community Matron Service works closely with members of the Primary Healthcare Team, Social Services and the private and voluntary sectors to provide seamless health and social care in conjunction with the patients and their support network.

Community Matrons, Louise Chambers, Kay Elliott and Rachael Thorogood said:

“We have a key role in the coordination and review of the individual’s treatment and care. This involves an assessment of their physical, psychological, social and spiritual needs resulting in an agreed personalised care plan. Communication is vital to ensure all their needs are met and the relevant professionals involved are kept informed.”

“It is of paramount importance to educate and empower the individuals, carers and families to recognise signs that highlight deterioration of their condition. This enables them to act accordingly to their agreed plan of care.”

Feedback from individuals, suggests that they feel supported and more confident living with the fluctuating nature of their long term conditions.